RIPPLE AGENCY Terms of Service
RIPPLE AGENCY Terms of Service for Data Collection, Client Payments and Service Agreements
Effective Date: January 2024
1. Introduction
At Ripple Agency, we are dedicated to safeguarding the privacy and confidentiality of our clients' information, particularly concerning payments and service agreements. This Privacy Policy elaborates on how we collect, utilize, and protect information relevant to client payments and service agreements.
2. Information We Collect
We may collect a range of information associated with client payments and service agreements:
2.1. Client Information: We gather personal and business information related to our clients, including names, contact information, company details, and business-specific data required for service provision.
2.2. Payment Information: To facilitate payments for our services, we collect payment and billing information, which may include credit card details, bank account information, billing addresses, and transaction records.
2.3. Service Agreements: We maintain records of service agreements, which encompass contract terms, project scopes, deliverables, milestones, billing schedules, and any client-specific requirements and expectations.
3. How We Use Your Information
We employ the information collected for the following purposes:
3.1. Client Services: Your information is essential to provide our digital marketing services as outlined in our service agreements. It allows us to communicate effectively, manage projects, and deliver results aligned with your expectations.
3.2. Payment Processing: We use payment information to process payments for services rendered and to maintain accurate financial records.
3.3. Service Agreement Management: We utilize your service agreement information to ensure compliance with the terms and obligations of our agreements. This helps us track progress, deliverables, and timelines effectively.
4. Information Sharing
We do not share your financial and service agreement information with third parties, except in the following circumstances:
4.1. Service Providers: We may engage trusted service providers, such as payment processors or legal advisors, to facilitate our business operations. These third parties may have access to your information but only to the extent required to provide their services. They are also contractually obligated to protect your information.
4.2. Legal Requirements: We may disclose information as required by law or to comply with legal obligations, such as responding to subpoenas, court orders, or government requests.
4.3. Client Consent: In cases not covered by this policy, we will seek your explicit consent before sharing your information with third parties.
5. Data Security
We are committed to maintaining the security of your financial and service agreement information. We implement industry-standard security measures, including data encryption, access controls, regular security audits, and employee training, to protect your information from unauthorized access, disclosure, or alteration.
6. Retention of Client Payment and Service Agreement Information
We will retain your payment and service agreement information for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws and regulations. We will securely dispose of this information when it is no longer needed.
7. Client Rights and Choices
You have the following rights regarding your client payment and service agreement information:
7.1. Access and Correction: You can access and correct your information at any time. Please contact us at business@ripplagency.io to request access or corrections.
7.2. Data Deletion: You can request the deletion of your client information, subject to legal and contractual obligations. Please contact us at business@ripplagency.io for deletion requests.
7.3. Communication Preferences: You can opt out of marketing communications and newsletters by following the unsubscribe instructions included in these communications or by contacting us directly.
8. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will be available on our website, and we will notify clients of any significant changes as required by law.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your information, please contact us at business@ripplagency.io.
Client and Agency Agreement
1. Ownership of Materials.
The Client shall retain the creative rights to all original materials, data and similar items, produced by The Company hereunder in connection with the Services under this agreement. All services and software used by The Company shall at all times be the sole property of The Client and under no circumstances shall the Company have any interest in or rights to the title to such materials, or software.
2. Proprietary Information and Use of Materials.
A. Except as provided elsewhere in this Agreement, all information disclosed by one Party to the other Party, shall be deemed to be confidential and proprietary (“Proprietary Information”). Such Proprietary Information includes, without limitation, information regarding marketing, sales programs, sales volume, sales conversion rates, sales methods and processes, sales proposals, products, services, vendors, customer lists, training manuals, sales scripts, telemarketing scripts, names of investors, and customer information, operating procedures, pricing policies, strategic plans, intellectual property, information about a Party’s employees and other confidential or Proprietary Information belonging to or related to a Party’s affairs. The receiving Party acknowledges and agrees that in any proceeding to enforce this Agreement it will be presumed that the Proprietary
Information constitutes protectable trade secrets, and that the receiving Party will bear the burden of proving that any portion of the Proprietary Information was publicly or rightfully known and disclosed by the receiving Party. The Parties, their employees, subsidiaries, affiliates, agents, and assigns agree to hold all Proprietary Information, regardless of when or how disclosed, in strict confidence and with not less than the same degree of care that they provide for their own confidential and proprietary information. The Parties warrant and represent that the degree of care contemplated herein is adequate and the Parties will
take any and all steps reasonably necessary to preserve such Proprietary Information.
B. Nothing in this Agreement shall prohibit or limit the receiving Party’s use of information that can be demonstrated as: (a) previously known to the receiving Party, (b) independently developed by the receiving Party, (c) acquired from a third party not under similar nondisclosure obligations to the disclosing Party, or (d) acquired through the public domain through no breach by the receiving Party of this Agreement.
C. License. Client grants The Company a limited, nontransferable, nonexclusive license to copy, use, store, set up, publicly display, publicly perform and transmit any trade names, trademarks, service marks, copyrights, content, text, images, software, functionality, page and other design and layout, media and other materials therein and solely in connection with creation of the Campaign and direct response marketing in accordance with this Agreement. Other than as specifically provided herein, the Parties, their employees, subsidiaries, affiliates, agents and assigns, shall make no disclosure of any Proprietary Information without the express written consent of the other Party. In addition, neither Party shall use the Proprietary Information for any purpose other than purposes related to their business relationship as laid out in this Agreement. In the event that the receiving Party is required by applicable law, rule, regulation or lawful order or ruling of any court, government agency or regulatory commission to disclose any Proprietary Information, the receiving Party understands that the disclosing Party may desire to seek an appropriate protective order or take steps to protect the confidentiality of such Proprietary Information. Consequently, the receiving Party agrees that it will provide the disclosing Party with prompt notice of such request(s).
D. Remedies. The Parties acknowledge that the Proprietary Information exchanged is valuable and unique and that disclosure in breach of this Agreement will result in irreparable injury to the adversely affected Party, for which monetary damages, on their own, would be inadequate. Accordingly, the Parties agree the adversely affected Party
shall have the right to seek an immediate injunction enjoining any such breach or threatened breach of the Agreement.
3. Additional Services.
All services outside the scope of this Agreement that are requested by the Client and which The Company agrees to perform will be billed an additional rate. Client will be notified and must approve in writing (email is sufficient) additional services before they will be performed, although The Company may not necessarily be able to inform Client in advance of the total cost of such additional services. Client will also be given opportunity to purchase additional services at package rates, when deemed appropriate by The Company.
4. Limitation of Liability.
The Company shall not be liable for any incidental, consequential, indirect or special damages, or for any loss of profits or business interruptions caused or alleged to have been caused by the performance or nonperformance of the Services. Client agrees that, in the event The Company is determined to be liable for any such loss, Client's sole remedy against The Company is limited to a refund of payments made by Client for said Services, less expenses paid to subcontractors or to third parties. The Company is not responsible for errors which result from faulty or incomplete information supplied to The Company by Client. Client also agrees to not seek damages in excess of the contractually agreed upon limitations directly or indirectly through suits by or against other parties. The Company shall not be liable to Client for any costs, damages or delays due to causes beyond its control, expressly including without limitation, unknown site characteristics; changes in policies, changes in terms of services.
5. No Guarantee.
The Company does not warrant or guarantee any specific level of performance or results. Example of results obtained for other clients of The Company may be used as a marketing tool and shown to Client for demonstrative purposes only and should not be construed by Client as indicating any promised results or level of results.
6. Communications.
Client agrees the communication is to be via any form at any time, the email address to use is business@rippleagency.io and the phone number to use is (949)813-9177.
7. Entire Agreement.
This Agreement is the final, complete and exclusive Agreement of the Parties. No modification of or amendment to this Agreement shall be effective unless in writing and signed by each of the Parties.
8. Severability.
If any provision of this Agreement shall be held to be illegal, invalid or unenforceable, such provision shall be fully severable, and this Agreement shall be construed and enforced as if such illegal, invalid or unenforceable provision had never comprised a part of this Agreement, the remaining provisions of this Agreement shall remain in full force and effect.
Privacy Policy for Client Payments and Service Agreements
Effective Date: July 2020
1. Introduction
At Ripple Agency, we are dedicated to safeguarding the privacy and confidentiality of our clients' information, particularly concerning payments and service agreements. This Privacy Policy elaborates on how we collect, utilize, and protect information relevant to client payments and service agreements.
2. Information We Collect
We may collect a range of information associated with client payments and service agreements:
2.1. Client Information: We gather personal and business information related to our clients, including names, contact information, company details, and business-specific data required for service provision.
2.2. Payment Information: To facilitate payments for our services, we collect payment and billing information, which may include credit card details, bank account information, billing addresses, and transaction records.
2.3. Service Agreements: We maintain records of service agreements, which encompass contract terms, project scopes, deliverables, milestones, billing schedules, and any client-specific requirements and expectations.
3. How We Use Your Information
We employ the information collected for the following purposes:
3.1. Client Services: Your information is essential to provide our digital marketing services as outlined in our service agreements. It allows us to communicate effectively, manage projects, and deliver results aligned with your expectations.
3.2. Payment Processing: We use payment information to process payments for services rendered and to maintain accurate financial records.
3.3. Service Agreement Management: We utilize your service agreement information to ensure compliance with the terms and obligations of our agreements. This helps us track progress, deliverables, and timelines effectively.
4. Information Sharing
We do not share your financial and service agreement information with third parties, except in the following circumstances:
4.1. Service Providers: We may engage trusted service providers, such as payment processors or legal advisors, to facilitate our business operations. These third parties may have access to your information but only to the extent required to provide their services. They are also contractually obligated to protect your information.
4.2. Legal Requirements: We may disclose information as required by law or to comply with legal obligations, such as responding to subpoenas, court orders, or government requests.
4.3. Client Consent: In cases not covered by this policy, we will seek your explicit consent before sharing your information with third parties.
5. Data Security
We are committed to maintaining the security of your financial and service agreement information. We implement industry-standard security measures, including data encryption, access controls, regular security audits, and employee training, to protect your information from unauthorized access, disclosure, or alteration.
6. Retention of Client Payment and Service Agreement Information
We will retain your payment and service agreement information for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws and regulations. We will securely dispose of this information when it is no longer needed.
7. Client Rights and Choices
You have the following rights regarding your client payment and service agreement information:
7.1. Access and Correction: You can access and correct your information at any time. Please contact us at business@ripplagency.io to request access or corrections.
7.2. Data Deletion: You can request the deletion of your client information, subject to legal and contractual obligations. Please contact us at business@ripplagency.io for deletion requests.
7.3. Communication Preferences: You can opt out of marketing communications and newsletters by following the unsubscribe instructions included in these communications or by contacting us directly.
8. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will be available on our website, and we will notify clients of any significant changes as required by law.
9. Contact Us
If you have any questions or concerns about the Terms of Service and Privacy Policy or your information, please contact us at business@ripplagency.io.
10. Cancellation Policy
Any agreement or contract that is pre-maturely or wrongfully cancelled by the Client will result in a cancellation fee of up to 50% of the total current payment due.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
RIPPLE AGENCY
Email: business@rippleagency.com
Phone: +1 (424)431-4033
Mailing Address: 26895 Aliso Creek Rd B794, Aliso Viejo, CA 92656
Effective Date: January 2024
By using our services, you acknowledge that you have read and understood this Terms of Service and agree to our collection, use, and disclosure of your personal information as described herein.
